Shipping & Delivery

Shipping & Delivery Policy

At YSignature, we are committed to delivering your favorite fragrances safely and on time. Please read our shipping and delivery policy carefully.

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a confirmation message with tracking details.

2. Shipping Charges

  • Prepaid Orders: Free Shipping (or customize if needed)

  • Cash on Delivery (COD): ₹99 additional charge

Shipping charges may vary based on offers, location, or order value.

3. Delivery Time

  • Metro Cities: 3–5 business days

  • Other Locations: 5–7 business days

Delivery time may vary depending on your location and courier partner services.

4. Order Tracking

Once your order is shipped, tracking details will be shared via SMS, email, or WhatsApp. You can track your order in real-time.

5. Delays in Delivery

While we strive to deliver your order on time, delays may occur due to:

  • Remote locations

  • Weather conditions

  • Courier service issues

  • High order volume during sales or festivals

We appreciate your patience in such situations.

6. Incorrect Address / Failed Delivery

  • Please ensure that your shipping address and contact details are correct.

  • If delivery fails due to incorrect details or unavailability, re-delivery charges may apply.

7. Damaged or Missing Items

If you receive a damaged package or missing item, please contact us within 24 hours of delivery with proper proof (photos/videos).

8. Contact Us

For any shipping-related queries, feel free to contact us:

📧 Email: support@ysignature.com

YSignature — Define Your Signature.